Terms & Conditions

Last updated: August 3, 2026

1. Acceptance of Terms

By accessing and using Trix27's services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

Trix27 provides travel booking services including but not limited to:

  • Tour packages (domestic and international)
  • Hotel reservations
  • Transportation arrangements
  • Sightseeing and activity bookings
  • Travel consultation and planning

3. Booking and Payment

3.1 Booking Confirmation: All bookings are subject to availability and confirmation by Trix27.

3.2 Payment Terms: Full or partial payment is required at the time of booking as specified in the package details.

3.3 Payment Methods: We accept credit cards, debit cards, net banking, UPI, and other specified payment methods.

3.4 Currency: All prices are listed in Indian Rupees (INR) unless otherwise stated.

4. Cancellation and Refunds

Cancellation and refund policies vary by package and service provider. Please refer to our Cancellation Policy and Refund Policy for detailed information.

5. Travel Documents

5.1 Passport and Visa: It is your responsibility to ensure you have valid travel documents including passport, visa, and other required permits.

5.2 Assistance: Trix27 can provide guidance on visa requirements but is not responsible for visa rejections or delays.

6. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering medical expenses, trip cancellation, baggage loss, and other unforeseen events. Trix27 is not liable for losses that could have been covered by insurance.

7. Liability

7.1 Service Providers: Trix27 acts as an intermediary between you and third-party service providers (hotels, airlines, etc.). We are not liable for their acts, errors, omissions, or defaults.

7.2 Force Majeure: Trix27 is not liable for any failure to perform obligations due to circumstances beyond our control including natural disasters, strikes, war, pandemics, government actions, etc.

7.3 Personal Injury: Trix27 is not liable for death, injury, illness, damage, delay, or loss unless caused by our gross negligence.

8. Customer Responsibilities

You are responsible for:

  • Providing accurate information
  • Following check-in times and travel schedules
  • Complying with local laws and customs
  • Maintaining appropriate behavior during travel
  • Safeguarding your belongings

9. Changes to Itinerary

Trix27 reserves the right to modify itineraries due to unforeseen circumstances. We will make reasonable efforts to provide alternatives of equal value. No compensation will be provided for minor itinerary changes.

10. Complaints and Disputes

If you have a complaint, please contact us immediately during your trip so we can attempt to resolve it. For disputes, the courts of [Your City], India shall have exclusive jurisdiction.

11. Intellectual Property

All content on Trix27's website including text, images, logos, and software is protected by copyright and other intellectual property rights. You may not reproduce, distribute, or create derivative works without our permission.

12. Modifications

Trix27 reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For questions or concerns about these Terms and Conditions:

  • Email: support@trix27.com
  • Phone: +91-7080805766
  • Address: Trix27, India